Privacy Policy

Last updated: 14 March 2026

Kimmi’s Cakes is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and store your personal data when you interact with our website or place an order.

We may update this policy from time to time. Any updates will be posted on this page.

If you have any questions about this policy, please contact:
info@kimmiscakes.co.uk

Who We Are

Kimmi’s Cakes
Unit 54, BSS House
Cheney Manor Industrial Estate
Swindon
SN2 2PJ
United Kingdom

Phone: 07849 492575
Email: info@kimmiscakes.co.uk

When We Collect Your Personal Data

We may collect personal data when you:

Place an order through our website
Submit an enquiry through our website contact form
Contact us by email, phone or social media
Subscribe to our mailing list or updates
Interact with us at events or through referrals

What Personal Data We Collect

The personal information we collect is limited to what is necessary to provide our services and may include:

Name
Email address
Phone number
Billing or delivery address
Order details
Dietary requirements or allergy information
Any information provided through contact forms or enquiries

We may also collect limited technical information when you visit our website, such as:

IP address
Browser type
Pages visited
Website usage data

How We Use Your Personal Data

Your personal data may be used to:

Respond to enquiries
Process and fulfil orders
Arrange delivery or collection
Provide customer support
Send essential service communications relating to your order
Improve our website and services
Maintain records required for accounting and legal purposes

We will never sell or rent your personal information to third parties.

Payments

Payments made through our website are processed securely by trusted third-party payment providers. Kimmi’s Cakes does not store or have access to your full payment card details.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors interact with our website.

Cookies are small files stored on your device that collect statistical information about website usage. They do not personally identify you.

You can disable cookies through your browser settings if you prefer.

How We Protect Your Personal Data

We take reasonable steps to ensure your personal information is stored securely.

Your data may be stored through our website platform (such as Wix), secure email systems, and accounting systems used to process orders and manage enquiries.

Data Retention

We will only keep your personal data for as long as necessary to:

fulfil your order
meet legal or accounting obligations
maintain business records

After this period, your data may be securely deleted or anonymised.

Sharing Your Data

Kimmi’s Cakes does not sell or rent your personal data.

Your information may be shared only where necessary with trusted service providers involved in delivering our services, such as:

website hosting providers
payment processors
delivery services

These providers are required to handle your data securely.

Your Rights

Under UK data protection laws you have the right to:

request access to the personal data we hold about you
request correction of inaccurate information
request deletion of your data where appropriate
withdraw consent where processing is based on consent

To make a request regarding your personal data, please contact us using the details above.

Links to Other Websites

Our website may contain links to other websites. Once you leave our site, we do not have control over how those websites collect or use your information.

You should review the privacy policies of any external websites you visit.